FAQs

Please see below some of the frequently asked questions and answers. If you require further information, please do not hesitate to contact us.

Q. What do we need to bring?
A. Cook's House is fully self contained, but you do need to bring your own supplies of food and drink. Pack your tennis racket and shoes if you wish to play tennis.
Q. Do we need to bring sheets and towels?
A. Cook's House provides linen and towels for your convenience.
Q. Do you have a washing machine and dryer?
A. Cook's House is your 'home away from home'! There is a laundry with a washing machine and dryer.
Q. What is the weather like at Mount Wilson?
A. The temperature in Mount Wilson is usually between 5°C - 10°C cooler than Sydney. It is advisable to bring a rain jacket and warm clothing in all seasons. Gumboots come in handy! During winter, be sure to bring clothing that is suitable for frost and light snow.
Q. Are there any shops at Mount Wilson?
A. There are no shops in the village of Mount Wilson which is famous for its peace and tranquility. The nearest corner shop is located in Mount Victoria, a 25 minute drive. The nearest boutique grocery shops are at Blackheath, a 30 minute drive. The closest supermarkets and general retail shops are in Lithgow, a 30 minute drive.
Q. Where is the nearest petrol station?
A. The closest petrol station is at Mount Victoria. It is open after hours and stocks basic supplies.
Q. Are there any restaurants nearby?
A. Good restaurants are located at Blackheath and Bilpin, both a 30 minute drive from Cook's House. Fine dining can be found at Leura, a 45 minute drive.
Q. Is Cook's House child friendly?
A. Definitely! We welcome families with children of all ages. We also provide a cot for babies.
Q. Are pets allowed?
A. As much as we love animals, pets are not allowed at Cook's House.
Q. Can we visit other gardens at Mount Wilson?
A. Yes! There are some stunning gardens open all year, however some open seasonally so it is advisable to check with the gardens directly prior to arrival. Please visit www.mtwilson.com.au for further information.
Q. Do you take credit card?
A. Cook's House can only accept direct deposit unless booking via https://www.airbnb.com.au/rooms/16656143 
Q. What is your cancellation policy?
A. If notice is given more than three weeks prior to the booked dates, the deposit will be fully refunded. If notice is given between one and three weeks prior to the booked dates, 50% of the deposit will be refunded. If notice is given one week or less prior to the booked dates, there will be no refund of the deposit.

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